Watkins Wonders Petting Zoo LLC
- Our small animal package will Include a mix of 4 bunnies/guinea pigs, hedgehog, and our turtle will be $225 for 1 hour
Pony Rides Package
Terms and Conditions Policy
We travel 20 miles from Houston delaware, included in the package pricing, anything further then 20 miles will require and additional fee. Food is not included with any of the packagesWe will make every attempt to honor your animal requests. However, please understand we are working with live animals, and we may need to make last minute changes therefor we cannot guarantee the animal you are requesting will be at your event. At a large event, we reserve the right to limit the number of children in the petting zoo or not open it to enter if there are too many children in the party to ensure our animal’s safety. Deposit shall be NON-REFUNDABLE. Deposits and contracts must be received within 3 DAYS of booking your event date or the reservation will be removed. Deposits may be paid with a debit/credit card via invoice sent through email address provided (a 5% service fee will be added for all electronic payments) or a check may be mailed (please note we will only wait 5 days to Receive a check, from the date you make your reservation before the reservation is removed from your requested date) Deposit will be credited towards and reduce the cost of the event accordingly. THE DEPOSIT IS $100 (in any package that the total that is $200, or less, the deposit shall be 50% of the total) and is non-refundable for any reason including weather! No monies will be refunded if the event cannot open or be completed by reasons of riots, civil disturbances, fire, extreme and/or dangerous weather conditions, an act of God, public emergency, act of a public enemy, strikes or any other cause beyond the control of Watkins Wonders Petting Zoo LLC.WEATHER POLICY: We will not cancel your party due to rain. We come equipped with tents in the event of inclement weather. We reserve the right to cancel a package if we don't feel it's safe to host the party (i.e. tornado, thunderstorm, extremely high winds, unsafe driving conditions with a trailer due to weather, ie: high winds, ice ect) in the event we have to cancel/cannot pull a trailer we will offer a condensed package that can easily be set up inside of a house or garage which will include smalls animals for EXAMPLE PURPOSES ONLY the small animals could include but not be limited to bunnies, turtles, hedgehogs ect. Your price will be adjusted accordingly. * Please note the exception to this is if we have an emergency and are not physically able to attend your event due to circumstances beyond our control.Watkins Wonders CANCELLATION: In the severely unlikely event that your scheduled event will be canceled, by us, due to illness, emergency, or otherwise uncontrollable situation, you will receive a credit towards your next event. There are no refunds or discounts once services are rendered.PETTING ZOO (EXTREME HEAT) Please be advised, in summer months when the temperatures are very high (over 90 degrees) we need to take additional precautions to keep our animals safe. We require a hose with running water within 10 feet of the petting zoo area. Rabbits are very susceptible to heat and therefore may be left out of the petting zoo for safety reasons. However, we will substitute them with additional small animals (example: additional chickens and ducks) that are more heat resilient. During very hot days we require a grassy area to set up petting zoo animals due to the extreme heat from cement or paved areas. If you are not able to provide the required grassy areas, we will charge and additional fee to provide tarps and or bedding.TENTS: Please note, our tents are intended for use to cover our animals and will only be set up if needed. We come prepared with heated tents in winter months if the temperature is below 40 degrees. We come prepared with 1 10x10 for the bunny package and small animal package or 2 10x10 canopy tents for the complete animal package for petting zoo animals (unless high winds prevent safe use). Event Setup: Group shall provide adequate areas for staging tents and petting zoo and parking of horse trailer NO FURTHER THAN 20 FEET FROM SAID AREASPETTING ZOO RULES: Please adhere to the following rules:Wash your hands. Use the hand sanitizer that we provide when exitingWait for a petting zoo attendant to open the gate when you are entering or exiting.No food, drinks or balloons are allowed in petting zoo.Any child 4 and under must have a parent or adult accompany the child inside the petting zooNo picking up, hitting, kicking, pulling, chasing, or any other forms of harassment of animals is permitted.We reserve the right to ask a visitor(s) to leave the petting zooNo playing with the animal’s water or food, this includes putting anything in them.SAFETY: It is the responsibility of our client to provide a safe event environment for our staff and animals. If we feel threatened at any time, we reserve the right to terminate the event and vacate the location immediately.RIGHT TO REFUSE SERVICE: Our staff and their safety are of utmost importance to us. If your event manager feels at any given time that their safety or the safety of their staff, animals or equipment has been comprised or if they have entered into a volatile situation, are abused physically, emotionally and/or sexually harassed in any way, we have the right to refuse service and have instructed our staff to exit the premises immediately in such a case. You will not be refunded any deposits you have made in the event that this occurs, and you may be charged for the time the performer has already performed.FINAL PAYMENT: Company policy requires our Employees to collect your balance in full (cash payment) BEFORE they offload the animals. Please have cash payment ready upon arrival. We will be unable to setup until payment has been made. We are sorry for this inconvenience but this keeps everyone on schedule. If we must wait for the payment, the time will be deducted from your event time.CASH ONLY: If you must to pay with credit or debit you must contact us at least 1 business day prior to your event and a service fee of 5% will be applied. No checks will be accepted the day of but if received prior and able to clear the bank at least 1 business day prior to event then they will be accepted.RETURNED CHECK POLICY: Any returned check is subject to a $25.00 collection fee plus a $10.00 insufficient funds fee when returned check happens initially. If Watkins Wonders Petting Zoo LLC has a credit card on file, Watkins Wonders Petting Zoo LLC is authorized to run the returned check amount plus fee on that credit card. If payment is not resolved immediately, there will be a $10 fee added on per week from the original event date. Any amount not paid in full within 30 days is subject to additional interest, penalties, collection fees, and/or additional court fees. By writing a check, the check writer agrees to these terms.SOCIAL MEDIA: We reserve the right to use photos and videos of you and all guests from your event for our business marketing, website, social media, and any and all other uses to promote our business. If you or a guest do not wish to have your photos or video used please inform us in writing of the name and be sure we are clear who the guest is so we can make all reasonable efforts to ensure they are not used.By hiring Watkins Wonders Petting Zoo LLC and/or any of its affiliates, the client (and/or any person or organization reserving any form of entertainment) acknowledges that he/she has had the opportunity to read and understands, agrees with and accepts all these terms and conditions stated above. Client, and/or any person or organization Booking ANY Package and service, agree to HOLD HARMLESS, “Watkins Wonders Petting Zoo LLC ” and/or the OWNERS, as well as any of its affiliates, including any employees and/or event managers, independent subcontractors, subcontracted companies or any other persons from and against any and all liability and/or any losses, costs, damages, expenses, including attorney’s fees, on account of any and all lawsuits, claims, including claims of any trademark or copyright infringement(s) or claims for personal injury, illness or death.By paying your deposit you acknowledge that you have read AND agree to these terms and conditions.